Refund policy
If goods have been ordered in error or are not as expected:
Please contact 07818621818.
Please note, goods must be returned within 7 working days of the returns reference being issued.
Any goods returned to Concept Beauty Supply for credit will incur a 25% restocking fee.
Carriage for any alternative items is to be paid for by The Buyer. The Seller accepts no responsibility for items lost in transit. It is recommended that a receipt of posting is obtained, and it is the Buyers responsibility to ensure adequate insurance is purchased to cover the items being returned.
Faulty Goods
Products that are deemed faulty can be returned for repair or replacement Concept Beauty Supply Ltd operate a 'Non-Refund' policy, this does not affect any statutory rights that you may have, faulty goods can be returned up to 7 working days following receipt of order, please inform us by email. All our electrical goods carry a 12-month manufacturer's Guarantee.
Please contact 07818621818.
Please note, goods must be returned within 7 working days of the returns reference being issued.
Any goods returned to Concept Beauty Supply for credit will incur a 25% restocking fee.
Carriage for any alternative items is to be paid for by The Buyer. The Seller accepts no responsibility for items lost in transit. It is recommended that a receipt of posting is obtained, and it is the Buyers responsibility to ensure adequate insurance is purchased to cover the items being returned.
Faulty Goods
Products that are deemed faulty can be returned for repair or replacement Concept Beauty Supply Ltd operate a 'Non-Refund' policy, this does not affect any statutory rights that you may have, faulty goods can be returned up to 7 working days following receipt of order, please inform us by email. All our electrical goods carry a 12-month manufacturer's Guarantee.
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